Milo L

HELP!!!! I did something to it, and now there is a second bar of soft keys. the top bar is the normal message-contacts option, but there is one just like it, under it, it has back and select. they dont go away and when i try to use the soft keys, message or contacts works the first time, but everytime after that, it uses back or select. it is bad because when i make a text message, when i need to put in the number, i want to press 'add' to add a contact, but instead its like a pressed 'back'...its very annoing. also when i want to hear a sound--i want to press 'play' but, again, its like a pressed 'back'... also when i am in the camera, when i want to see my pictures--i want to press pictures, but its like a press back...also if i want to erase a pic. then ist like i pressed select (saving the pic.)...also, wen i wunt 2 take video, wen i press stop it says 'unable to process video'(i dont know if this is the problem, or just my memory card) PLEASE HELP!!! its very annoying!!!