It says in the Home Networking Self-Install Guide that the lights that are suppose to be on are the POWER, ETHERNET, DSL and INTERNET. Those are on besides the Ethernet, I have the cables in correctly... when I un-plug the modem and plug it back in the light (Ethernet) goes green...but very very dim...then it just stays off. I'm confused, this is a first time ever for me...I've read through the reference guide and nothing helps there, even on the main site http://services.sympatico.ca -- I don't know, has anyone on here ever had this problem? or know HOW to get that light on?