It will not turn on. i have tried to do a battery pull and it acts like nothing happened, when i charge it the led turns red.

What i think is that the battery isnt connecting right, because if the battery isnt in the led turns red when i plug it in, it also explains why the battery pull didnt do any

let m know what you think the problem is and how to solve it, or how to get a hold of RIM so i can explain it to them


thanks in advance!