my blackberry keeps freezing, i got the old curve and im trying to go to my pictures and it says loading for about 3 mins now with the hour glass, it always freezes and sometimes bbm doesnt send my messages, i always have to take the battery out and wait 5 mins for it to go back to normal when i got it this enver happened and i only dropped on carpet about 2 times but not hard, can i get a new one or will it cost money ?