I just bought a new bb curve for tmobile from a person online. The device is missing software like bb messenger email setup wizzard, and does not allow me to reply to text messages or write emails, when trying to write an email i get the message "no message services configured. you will only be able to save a draft" and when trying to send a text the reply option does not even show up. i tried wiping the phone already and still have the same problem. is there a way to restore all the software? HELP!