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Depending on how long you've had your phone, they will tell you if you can return it for a new one of the same model of phone you have. If you don't have warranties and stuff, you are SOL. But, if anything you can just buy a used phone from like Ebay and stuff. There shouldn't be any charges except of course, the used phoen you bought. But if you were to buy a phone from Cingular, you have to pay full price and stuff. You MIGHT have to pay the termination fee or something if you are buying a new phone from the company.
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