jorgito2001
New member
- Nov 9, 2010
- 1
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I cancelled my Verizon FIOS Triple Pack (Cable, Internet, Phone) in August (couldn't stand their customer service & general crappiness), I was supposed to get my "final bill" this month, but lo & behold I get TWO envelopes...one with an upcoming $3 CREDIT (final bill), the other saying I owe $6.00 for a "deffered internet charge" from 12/25//2009-12/31/2009?!?!? I paid my bill on time each & every MONTH!...I call them & they tell me SINCE i cancelled, this old charge surfaced & to pay it immediately otherwise it'll go to collections since its almost a year old...I am SHOCKED...how can Verizon pull this out of their a$$??...is this even LEGAL?!?!? its not even about the amount, its the principle of the situation, I am unsure how to even DEFEND myself over this charge (its nearly a year ago). The account number isn't even the same as the Final Bill account!!! I feel like I'm being had! Seriously!
Just another reason I'll never ever switch back to Verizon even if Jesus himself tried to convince me!
Just another reason I'll never ever switch back to Verizon even if Jesus himself tried to convince me!